Privacy Policy

'To comply with GDPR legislation we confirm that the only data we hold for individuals is their address, email address and telephone number.  These are held on our main computer systems and fully protected by up-to-date software.  We will never divulge personal data to anyone without explicit authority from the owner of the data'

 

General

We are dedicated to protecting the privacy of each one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – For example, arranging delivery with a courier for a product to be sent to you, carrying out credit and other security checks.

We may collect the following information:

  • Name and address

  • Contact information including phone number and email address

 

Communication and marketing

If you have made a purchase from our website we may occasionally update you on our latest products and offers via email.  If you have subscribed to our mail box, this means you have given your consent to be contacted by us.

All members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive emails from us you should opt-out clicking on the “unsubscribe” link in any emails which we might send you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law (in which we will inform you straight away) 

Customers have the right to receive or delete all their personal data, if you would like a copy of your personal data or would like us to delete all your data, please email us and we can do this for you. 

Third Parties

We work closely with third parties such as our chosen delivery firms (e.g Royal Mail), card protection and payment processing companies that process your final order payments.

Most parcels are sent by Royal Mail, only your name and address is put on the front of the parcel so they are able to deliver your parcel. Occasionally we may use Couriers such as my Hermes or ups, this is mainly for international priority shipping. Couriers require an email address and phone number so they can contact you to let you know your expected delivery date and if there any problems with your parcel, if you do not wish for your email and contact number to be disclosed, please contact us.

Royal mail, My Hermes, Ups etc., all have there own Privacy Policy, please check there website for more details.

Links to other websites

Our website may contain links to other websites and partners. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Last Updated: 18th May 2018

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For All Pick Up Enquiries - We are based in Binfield, Berkshire.